OpenChair ("the app") is operated by OpenChair LLC ("we", "us"). OpenChair
connects clients with hair stylists for last-minute appointments. This policy
explains what we collect, why, and your choices.
Information we collect
- Account information — your name and email address when you
create an account, and an optional phone number if you choose to provide one.
- Location — with your permission, your device's location (and
any service area you set) so we can show stylists near you and let stylists be
discovered locally. You can decline or change this in your device settings.
- Content you create — your profile photo, stylist portfolio
images, messages and image attachments you send in chat, ratings and reviews,
appointment notes, and any support requests you submit.
- Identifiers — an account identifier, and a device push
token if you enable notifications, so we can deliver alerts to your device.
How we use it
We use this information solely to provide and operate the app: to authenticate
you, match clients and stylists, schedule and manage appointments, enable chat
and reviews, surface nearby availability, and send you relevant notifications.
How information is shared
- Between users — when you book or message, the relevant
client and stylist see the profile details, messages, and appointment
information needed to complete the service.
- Service providers — we use Google Maps Platform to convert
locations into places/coordinates for search, and an email provider to send
account verification and transactional emails. These providers process data
only to provide their service to us.
- We do not sell your personal information, we do
not use it for cross-app advertising or tracking, and we do
not share it with data brokers or advertising networks.
Payments
The app does not process payments and contains no in-app purchases. Any
payment for services is arranged directly between the client and stylist.
Data retention & deletion
We retain your information for as long as your account is active. You can
delete your account at any time from Profile → Settings → Delete Account,
which removes your profile and associated data. You may also email us at
admin@openchair-llc.com to request
deletion.
Children
OpenChair is not directed to children under 13, and we do not knowingly
collect information from them.
Changes
We may update this policy; material changes will be reflected by a new version
and date at the top of this page.