Need help with OpenChair? We're happy to assist with your account,
appointments, or anything else in the app.
Contact us
- Email: admin@openchair-llc.com — we typically reply within 1–2 business days.
- In the app: Profile → Contact support lets you send us a message with a category (including safety reports) without leaving OpenChair. In a conversation, use the options menu to block or report the other user.
Common questions
- Cancelling an appointment: open the appointment and tap Cancel. Within 24 hours of the start time, cancellation locks — use chat to coordinate with the other side.
- Changing your password: Profile → Change password.
- Deleting your account: Profile → Delete account removes your profile and associated data.
- Subscriptions (stylists): manage or cancel your OpenChair Pro subscription anytime in your App Store account settings.